Booking Your Airport Transfer
When booking an Airport Transfer it is very important that you state how many passengers will be travelling along with the number of cases. This information should be written in the Driver note section illustrated below.
Returning From Gatwick
Returning from Gatwick we offer two different services, Ring on Arrival or Meet and Greet in the Terminal (Meet and Greet has an additional cost of £10 + airport parking). If you choose the ring on arrival service please state this in the Driver Note section illustrated below (you can use the abbreviation WROA).
If you choose the ring on arrival service you need to provide us with a working UK mobile number which must be entered on the booking. When you arrive back in the UK and have departed the aircraft you must call 01403 210555 and let one of our operators know you are approaching passport control. It is very important you make this call as we will not dispatch the vehicle until we receive it.
Passengers travelling without hold luggage should state Hand Luggage Only in the Driver Note section to alert our controllers that you will not be waiting to collect luggage.
Meet and Greet customers will have a driver in the terminal waiting for you with a name board.
Please only enter your scheduled landing on your airport collection. The controllers will determine your pick up time based on the tracking of your flight.
Returning from Heathrow
All transfers from Heathrow are on a Meet and Greet basis. The meeting points for each terminal are listed below.
Terminal 2, Travelex
Terminal 3, Travelex (next to WH Smiths)
Terminal 4, Costa Coffee
Terminal 5, Costa Coffee
You can also speak to your driver directly by calling 01403 242424 where you will be given the option to connect directly to their phone.
Please only enter your scheduled landing time on your airport collection. The controllers will determine your pick up time based on the tracking of your flight. Prices are plus parking charged at airport rate.